Welcome to the County of Oswego Emergency Communications Department! We exist to serve the community by answering emergency and non-emergency requests for police, fire and EMS. We coordinate the response of our 49+ emergency services user agencies and assist them in protecting life and preserving property. We strive to educate our customers as well.

• Mission
• Operations
• Frequently Asked Questions
• User Agencies
• Training and Staffing
• Life Safety Education Program
• Calling Instructions:
  • Wireless 9-1-1
  • How to report a crime
  • How to report a medical emergency
  • How to report a fire
  • How to report a non-emergency
• Callers with Special Needs
• 9-1-1 Addressing
• Total Quality Assurance Program
• Hyper-Reach Reverse 9-1-1
  • Hyper-Reach Reverse 9-1-1 Community signup page
• Statistics
• 9-1-1 Additional Information (ai) Service
• Project Lifesaver

To report non-emergency incidents, call 343-1313 or 1-800-962-4433.

Questions about Oswego County 911?